
Health above all!
We must now reach past the shock stage. COVID-19 is having a sweeping impact on business. COVID-19 is accelerating digital marketing transformation and automation.
User behavior has shifted
- Lives have been massively disrupted, and digital channels are ever-present.
- Clients, prospects and consumers still reachable, more interested in engaging across digital channels.
- Consumers turn to e-commerce for goods historically purchased in person.
- All looking for brands to trust. Brands of the next 10 years are being built now.
Brands adapting quickly will succeed
- Brands that pivot and there now, build loyal and lasting relationships.
- Brands turning to channels that perform, shifting traditional marketing to digital.
- Less travel, less trade shows, more online.
While every business model is unique, now is a good time to reassess and double down on digital marketing fundamentals:
Digital Marketing Strategic Planning
- Acknowledge the shift and impact on Value Proposition, Audiences, Messaging.
- Assess tone (empathy & authority) & review assets.
- Embrace digital & automation.
- Gear up for coming out strong on the other side.
Programmatic Advertising
- Audit Web analytics, media spend & attribution models.
- Review performance metrics, be willing to pivot, and shift media investments earlier in consumer journey, brand awareness & engagement.
- Pause if needed, at a minimum keeping the lights on for brand traffic.
Search Engine Optimization (SEO)
- Monitor demand-side behaviors.
- Audit technical SEO & Align keyword optimization
- Produce content, communicating means we’re all media businesses.
Marketing Technology Stack
- Evaluate your martech budget
- Rationalize Platforms
- Invest in CRM / Customer Data Platforms.
- Audit end-to-end tracking.
- Marketing automation initiatives.
Social Media … open for business !
- Business Continuity must be part of the war effort.
- Maintain dialogue with your customers.
- Use employees to activate social media multiplier effect.
Stay Safe!
Share this article
Latest Insights
mAI Intelligence Briefing
Practical insights on AI marketing systems, decision intelligence, governance and the evolution of the mAI Framework.
Categories
Explore mAI
See how the AI Marketing OS, AI Marketing Brain and Human Command connect strategy, execution, measurement and governance.




