Chart: 97% of marketers believe AI plays a key role in customer experience (CX) transformation

An overwhelming 71 percent of respondents report their company measures the ROI of an AI project using demonstrable soft benefits.

FRANKLIN, MA: Interactions, LLC, an artificial intelligence (AI) company, today announced the release of “State of AI Decision-Making,” a report that unveils top drivers of AI adoption in the enterprise, with surprising results.

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Published On: March 1st, 2020 / Categories: Uncategorized /

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